Communication between employees of a trading company or between customers and sales agents is necessary for the smooth functioning of a trading company. Small businesses always prefer the cheapest means of communication. Hosted Private Branch Office (PBX) systems provide PBX telephone services for precise communication.
PBX telephone services provide internal telephone connections to a private organization, small businesses such as doctor's offices, financial companies, insurance companies, advertising agencies, and wholesale and retail agencies. You can also see features of the best-hosted PBX for small businesses online.
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Advanced PBX features include voice mail, fax, auto attendant, call transfer, automatic dialer, automatic call splitter, conferencing, and more. All of these facilities are available to small businesses for a low monthly maintenance fee.
The PBX system provides access to all employees and company departments through a single number. You can provide special arrangements to meet customers on incoming calls. There is also the option of directing calls to specific departments or extension numbers and providing a directory of employee extension numbers.
The Automatic Call Distribution Device (ACD) provides an even distribution of calls to employees in a department. The PBX can send voice messages, transfer calls between extensions, and participate in multiple incoming calls. It can also provide detailed information about phone calls.
The PBX system provides customers with easy access to business representatives and gives callers a good image of your company.